Политика возврата
Последнее обновление: 20.02.2025
1. Return Policy
We accept returns of unused products within 7 days of delivery if:
- Products are in original packaging
- Products are undamaged
- Products meet our quality standards
2. Quality Issues
If you receive products with quality issues:
- Document the issues with photos
- Contact us within 24 hours of delivery
- Keep all original packaging
3. Refund Process
Once we receive and inspect the returned products:
- Refunds are processed within 5-7 business days
- Original shipping costs are not refunded
- Return shipping costs are covered by the customer
4. Non-Returnable Items
The following items cannot be returned:
- Custom printed products
- Products with customer specifications
- Used or opened products
5. Contact Information
For return or refund inquiries, please contact us:
- Email: contact@papercups.uz
- Phone: +998 77 073 62 30
Свяжитесь с нами, если у вас есть вопросы